How to Train a Temp Worker
Even the best temp workers will require training on the specifics of your business. Whether that training is on something as complex as using a piece of production equipment, or as simple as how you want your customers greeted, you want to make sure the temp knows what they’re doing. Training temp workers can be handled in a variety of ways. The manner, complexity, and location of the training is up to you.
On the Job
For a long time, this was the standard method of training temp workers. Many businesses still use this method. The temp arrives at the work site, and either sits in a room going through training materials, or is paired up with another employee to “learn the ropes.” After the temp gets up to speed, they’re allowed to go off and work on their own.
This method can be effective when you’re training temp workers to perform basic tasks. It’s not really recommended for teaching complicated processes and procedures. Training temp workers to perform difficult tasks by having them read books or watch videos during work hours is not a great use of time, and doesn’t always yield results. Along the same lines, having another employee train them reduces that employee’s productivity and, unless the employee is certified in training, you may not have the best outcome.
Training temp workers in a group can be extremely efficient if you need to bring on a lot of temps at once. In a group setting, you can make sure that everyone is getting the same information, at the same time. Training temp workers in a group can be done using lectures, activities, role playing, or any other method you feel would be conducive to learning the necessary materials.
One drawback to group learning is the amount of organization and scheduling involved. You need to have a plan for presenting the material, and you need to get everyone together at the same time. With everything that’s already on your plate, that may be a tall order.
Training modules are computer-based learning programs that can be used for training temp workers. The modules can provide all of the information the temps need, then provide them with opportunities to virtually practice the skills they’ve learned. Throughout the training, constant review, testing, and reinforcement help ensure that the temps are learning the necessary skills.
Training modules can be complex to program and administer. If your IT department doesn’t have experience with something like this, it can be a tall order for them to complete. These programs not only require programming savvy, but also require expertise in education, business processes, employee psychology, and more. Temp Agency Training A qualified temp agency can help you implement any or all of these training methods. They provide training for thousands of temps, in dozens of industries. This gives them the experience and expertise to efficiently organize and present training materials in whatever format you prefer. Whether it’s individual OTJ training, group seminars, or web-based learning, they can provide whatever training temp workers at your business require.